Contact

/Contact
Contact 2018-04-19T15:03:45+00:00

Contact

You can contact Sam by using the email address or telephone number.

email: formalgrievance@hotmail.co.uk

Telephone: 07775 943414 – Business Hours Only Please

General Data Protection Regulation (GDPR)/ DPA 1998

Any personal data which is sent to formalgrievance@hotmail.co.uk is only shared with Sam’s wife (Amy), as Sam & Amy work as ‘business partners’.

For the avoidance of doubt, no information is shared with any third parties or sold on. 

Emails

Sam & Amy use Hotmail as the only method of email. Hotmail servers are compliant with GDPR.

You should ensure that when sending personal information or sensitive data to us at formalgrievance@hotmail.co.uk that you password protect that information.

All documents sent from formalgrievance@hotmail.co.uk i.e. grievance letters or appeal letters etc (which contain sensitive data or identify you) will be sent password protected. The password to open your document will be sent via text message.

Cloud

Sam & Amy do not keep any client’s personal data on their computers.

For the avoidance of doubt, client data is held in a cloud based system. The cloud system used by Sam & Amy is compliant under the General Data Protection Regulation.

Our Services

Once a client has finished using our services their personal data is deleted from our cloud. This includes correspondence between us, whether by email or other auspices i.e. emails, grievance letters, appeal letters etc.

Concerns

Should you have any concerns regarding any correspondence we send you from our email account formalgrievance@hotmail.co.uk then feel free to ask Sam.

Likewise, should you have any concerns regarding how your personal data is stored on the cloud then ask Sam.

Sam Stone is the point of contact should you have any concerns regarding your personal data. Sam can be reached during business hours on 07775943414 or at formalgrievance@hotmail.co.uk